ChannelWave Announces Enhanced Relationship With Microsoft.

CAMBRIDGE, Mass.--(BUSINESS WIRE)--April 19, 1999--

ChannelWave Partner Relationship Management (PRM) Software Uses Microsoft Technology to Help Companies Communicate with Their Channel

Partners over the Internet

ChannelWave, a pioneer in the Partner Relationship Management field, today announced the enhancement of its relationship with Microsoft to provide customers with advanced PRM solutions based on Microsoft's technology platform including Microsoft BackOffice. As a Microsoft Certified Solution Provider (MCSP), ChannelWave benefits from increased access to Microsoft technologies. Using the power of Microsoft technologies, ChannelWave's newly announced ChannelWave 2.0 makes it easier for companies to do business with their resellers. It creates shared workflow that helps companies standardize, track, and engineer key business processes involving their partners.

"Microsoft is really ahead of the pack when it comes to Internet application development," said Ron Schmelzer, Chief Technology Officer at ChannelWave. "By standardizing on Microsoft technology, we can be sure that the ChannelWave solution takes advantage of the latest innovations and advancements. We are proud to join forces with Microsoft in our mission to revolutionize the way companies interact with their channel partners."

ChannelWave products run on the Microsoft BackOffice platform and Internet Information Server (IIS) and are developed with Microsoft technologies including Visual Basic, Active Server Pages (ASP), and COM/DCOM. ChannelWave inherently supports the Microsoft Windows DNA Architecture initiative by leveraging SQL Server 7.0, COM, Site Server, and MTS technologies. At the heart of ChannelWave is a reseller profile database and user management system that supports modules including Lead Distribution and Tracking, Profile Management, Forecasting, and Pricing and Quoting. ChannelWave's PRM solution offers companies the revolutionary capabilities for managing channel relations in today's competitive market place. Functionality includes channel marketing, closed-loop lead management, reseller profiling, performance-based lead assignment, dynamic quote generation, pricing, product configuration, and product forecasting.

"ChannelWave is using Internet technology and Microsoft products to develop innovative PRM solutions today," said Frederica Carpenter, Customer Management Industry Manager at Microsoft. "With ChannelWave 2.0, they have taken advantage of the Microsoft BackOffice suite of server applications and our Web development tools such as IIS to give companies selling through channels a set of powerful tools for communicating with their resellers and closing the sales lead loop."

About ChannelWave

ChannelWave Software, Inc., based in Cambridge, Massachusetts, develops, markets and supports Partner Relationship Management applications. The company was founded in 1994 with the mission to help corporations overcome their channel communication and management problems. ChannelWave focuses on the creation of channel sales extranets to include such functions as channel communication, lead distribution, reseller profiling, pricing, product configuration, sales forecasting, order processing and product feedback. ChannelWave customers include 3Com, Intel, NBase-Xyplex, Nortel Networks, and SBT Accounting Systems. For more information, visit the ChannelWave Web site at http://www.channelwave.com or call (617) 497-8006.